Fair Housing Fair Schedule & Class Materials
Download your Fair Housing Fair Program here
Keynote Presentation
It’s Fair Housing, Not Fear Housing
Presenter: Rommel Anacan
Room: Oregon Ballroom
Rommel Anacan (pronounced "Roh-mel Ana-kin") is one of the most dynamic, entertaining and educational speakers in the multifamily industry today. Like many of you he is a multifamily veteran, having worked at all levels of the industry from onsite to corporate, where he developed a reputation for solving common industry challenges in uncommon ways. Today, as the president of The Relationship Difference, he works with leading companies, organizations and people nationwide helping them achieve their maximum potential and performance by "Igniting Life-Giving Transformation" wherever he goes! In 2017 Rommel became the newest member of the famed Apartment All-Stars team. Learn more about him at www.RelationshipDifference.com.
Rommel passionately believes creating great customer experience and fair housing go together. He will explain the fundamentals of fair housing and its history as we celebrate the 50th anniversary of the Fair Housing Act. What we do and what we say matters and approaching your daily activities with a fair housing lens will foster greater understanding connectivity with your residents.
Breakout Session #1
Hoarding/Responding to a Mental Health Crisis
Presenters: Members of Multnomah County Hoarding Taskforce, Jill Williams, Matthew Strickland, George Fetzer, Miley Flowers and Jenna Haley
Room C120
If you encounter a resident where hoarding is present, or exhibiting behaviors consistent with compromised mental health, standard lease violation remedies likely aren’t sufficient to gain compliance. This class will overview communication strategies to quickly start to hold residents responsible, yet afford the additional time or resources needed to ensure their lease compliance.
Roundtable for Maintenance Best Practices
Presenters: Carolina Abdalah, Ryan Ridgeway and Zach Howell
Room C124
Maintenance staff end up having the most interactions with residents and are far more likely to enter residents’ homes as a part of their duties. There are many scenarios unique to maintenance staff that have the potential fair housing liabilities. This class will detail the fair housing protocol and policies that maintenance teams ought to adapt and consistently demonstrate.
Resident on Resident Complaint Response
Presenter: Leah Sykes
Room: C123 - Click Here for Handout Materials
Just like landlords and property managers must adhere to fair housing laws communicating with applicants and residents, it also falls onto landlords and property managers to take action when they become aware residents are breaking fair housing laws. This class will discuss several examples of resident on resident harassment with step by step instructions to document and resolve issues.
CBSN Originals Documentary
Race Against the Past
Introduction by: Ed Washington
Room: Oregon Ballroom
Ed Washington was born in Birmingham, Alabama and moved to Oregon with his family in 1944. They lived in Vanport from 1944 until 1948, having to flee from the Vanport Flood. His family moved around Portland for the next two years until settling in NE Portland near Irving Park in 1950. He attended Irvington Elementary, Grant High School and Portland State University. Mr. Washington was married for 39 years and has been widowed for 20 years. He has two sons busy in their careers in high tech and the other an airline pilot turned Nike executive. Mr. Washington is now semi-retired working at part time for Portland State University as the Director of Community Outreach and Engagement. During the 1990’s he served as a Metro Councilor. Mr. Washington looks forward to sharing his experiences growing up in Portland and how fair housing laws has impacted his life. He says, “It’s always good to be reminded how important it is to be able to live where you want. He was interviewed in the ”The CBSN Originals documentary Race Against the Past examining the history of racism in Oregon including the rise of the Ku Klux Klan in the 1920’s, identifying original language in the Oregon Constitution, recent and past racial violence, and the history of the city of Vanport and its flood 70 years ago in 1948.
Breakout Session #2
Screening: Individualized Criminal Assessment
Presenter: Leah Sykes
Room: C123 - Click Here for Handout Materials
Did you know that nearly 1/3 of Americans have a criminal record? In 2016 HUD released a change in rules for criminal convection criteria allowed in landlord and property manager’s written rental criteria. Blanket policies of “no felons” are no longer an option. The Multifamily NW Rental Application’s sample rental criteria has been thoroughly updated for compliance including the requirement for offering individualized assessments if an applicant requests it from being denied due to a criminal history.
Reasonable Accommodations
Presenter: Garrett Wright
Room: C124 - See Handout Materials below:
Presentation PowerPoint
HUD/DOJ Joint Statement on Reasonable Accommodation
HUD/FHEO 2013 Service Animals and Assistance Animals
LASO Handbook on Reasonable Accommodations
Emotional Support Animal Fact Sheet
What Fair Housing Means
Fair Housing Handbook, 1st Edition
This class will overview what a Reasonable Accommodations are, how they are considered and detail scenarios for when are approved or denied. Assistance/companion animals will be addressed along with many other disability related requests.
Roundtable for Leasing
Presenters: Laura Rosales and Leilani Stone
Room: C120
This roundtable discussion will discuss the many fair housing compliance strategies that successful leasing agents utilize every day. Bring your ideas and share your experiences navigating fair housing! Examples: performing a property tour, answering phone inquiries or while closing a new lease.
Breakout Session #3
Rental Criteria Workshop
Presenter: Leah Sykes
Room: C123 - Click Here for Handout Materials
Are you as familiar with your rental criteria as you ought to be? When was the last time it was reviewed? This session will explore all elements of legal rental criteria including occupancy policy, income criteria, rental history, Identification requirements, inaccurate information, eviction history and more!
The 50th Anniversary of the Fair Housing Fair: Where We’ve Come from and Where We’re Headed
Presenters: Diane Hess and Louise Dix
Room: C120 - Click Here for Handout Materials
This session will build on the Race Against the Past documentary, exploring Oregon’s history of housing discrimination and segregation, the politics of passing the Fair Housing Act, 50 years of uneven progress and the challenges we face today. We will address dynamics statewide and focus on the experiences of different groups of Oregonians.
Fair Housing Penalties/Cases
Presenter: James Kordich
Room C124 - Click Here for Handout Materials
This session will explore the lifecycle of a fair housing complaint. Our presenter is from the Portland office of HUD (Bureau of Housing and Urban Development) whose office plays the role of the investigator for local allegations of housing discrimination.
It’s Fair Housing, Not Fear Housing
Presenter: Rommel Anacan
Room: Oregon Ballroom
Rommel Anacan (pronounced "Roh-mel Ana-kin") is one of the most dynamic, entertaining and educational speakers in the multifamily industry today. Like many of you he is a multifamily veteran, having worked at all levels of the industry from onsite to corporate, where he developed a reputation for solving common industry challenges in uncommon ways. Today, as the president of The Relationship Difference, he works with leading companies, organizations and people nationwide helping them achieve their maximum potential and performance by "Igniting Life-Giving Transformation" wherever he goes! In 2017 Rommel became the newest member of the famed Apartment All-Stars team. Learn more about him at www.RelationshipDifference.com.
Rommel passionately believes creating great customer experience and fair housing go together. He will explain the fundamentals of fair housing and its history as we celebrate the 50th anniversary of the Fair Housing Act. What we do and what we say matters and approaching your daily activities with a fair housing lens will foster greater understanding connectivity with your residents.
Breakout Session #1
Hoarding/Responding to a Mental Health Crisis
Presenters: Members of Multnomah County Hoarding Taskforce, Jill Williams, Matthew Strickland, George Fetzer, Miley Flowers and Jenna Haley
Room C120
If you encounter a resident where hoarding is present, or exhibiting behaviors consistent with compromised mental health, standard lease violation remedies likely aren’t sufficient to gain compliance. This class will overview communication strategies to quickly start to hold residents responsible, yet afford the additional time or resources needed to ensure their lease compliance.
Roundtable for Maintenance Best Practices
Presenters: Carolina Abdalah, Ryan Ridgeway and Zach Howell
Room C124
Maintenance staff end up having the most interactions with residents and are far more likely to enter residents’ homes as a part of their duties. There are many scenarios unique to maintenance staff that have the potential fair housing liabilities. This class will detail the fair housing protocol and policies that maintenance teams ought to adapt and consistently demonstrate.
Resident on Resident Complaint Response
Presenter: Leah Sykes
Room: C123 - Click Here for Handout Materials
Just like landlords and property managers must adhere to fair housing laws communicating with applicants and residents, it also falls onto landlords and property managers to take action when they become aware residents are breaking fair housing laws. This class will discuss several examples of resident on resident harassment with step by step instructions to document and resolve issues.
CBSN Originals Documentary
Race Against the Past
Introduction by: Ed Washington
Room: Oregon Ballroom
Ed Washington was born in Birmingham, Alabama and moved to Oregon with his family in 1944. They lived in Vanport from 1944 until 1948, having to flee from the Vanport Flood. His family moved around Portland for the next two years until settling in NE Portland near Irving Park in 1950. He attended Irvington Elementary, Grant High School and Portland State University. Mr. Washington was married for 39 years and has been widowed for 20 years. He has two sons busy in their careers in high tech and the other an airline pilot turned Nike executive. Mr. Washington is now semi-retired working at part time for Portland State University as the Director of Community Outreach and Engagement. During the 1990’s he served as a Metro Councilor. Mr. Washington looks forward to sharing his experiences growing up in Portland and how fair housing laws has impacted his life. He says, “It’s always good to be reminded how important it is to be able to live where you want. He was interviewed in the ”The CBSN Originals documentary Race Against the Past examining the history of racism in Oregon including the rise of the Ku Klux Klan in the 1920’s, identifying original language in the Oregon Constitution, recent and past racial violence, and the history of the city of Vanport and its flood 70 years ago in 1948.
Breakout Session #2
Screening: Individualized Criminal Assessment
Presenter: Leah Sykes
Room: C123 - Click Here for Handout Materials
Did you know that nearly 1/3 of Americans have a criminal record? In 2016 HUD released a change in rules for criminal convection criteria allowed in landlord and property manager’s written rental criteria. Blanket policies of “no felons” are no longer an option. The Multifamily NW Rental Application’s sample rental criteria has been thoroughly updated for compliance including the requirement for offering individualized assessments if an applicant requests it from being denied due to a criminal history.
Reasonable Accommodations
Presenter: Garrett Wright
Room: C124 - See Handout Materials below:
Presentation PowerPoint
HUD/DOJ Joint Statement on Reasonable Accommodation
HUD/FHEO 2013 Service Animals and Assistance Animals
LASO Handbook on Reasonable Accommodations
Emotional Support Animal Fact Sheet
What Fair Housing Means
Fair Housing Handbook, 1st Edition
This class will overview what a Reasonable Accommodations are, how they are considered and detail scenarios for when are approved or denied. Assistance/companion animals will be addressed along with many other disability related requests.
Roundtable for Leasing
Presenters: Laura Rosales and Leilani Stone
Room: C120
This roundtable discussion will discuss the many fair housing compliance strategies that successful leasing agents utilize every day. Bring your ideas and share your experiences navigating fair housing! Examples: performing a property tour, answering phone inquiries or while closing a new lease.
Breakout Session #3
Rental Criteria Workshop
Presenter: Leah Sykes
Room: C123 - Click Here for Handout Materials
Are you as familiar with your rental criteria as you ought to be? When was the last time it was reviewed? This session will explore all elements of legal rental criteria including occupancy policy, income criteria, rental history, Identification requirements, inaccurate information, eviction history and more!
The 50th Anniversary of the Fair Housing Fair: Where We’ve Come from and Where We’re Headed
Presenters: Diane Hess and Louise Dix
Room: C120 - Click Here for Handout Materials
This session will build on the Race Against the Past documentary, exploring Oregon’s history of housing discrimination and segregation, the politics of passing the Fair Housing Act, 50 years of uneven progress and the challenges we face today. We will address dynamics statewide and focus on the experiences of different groups of Oregonians.
Fair Housing Penalties/Cases
Presenter: James Kordich
Room C124 - Click Here for Handout Materials
This session will explore the lifecycle of a fair housing complaint. Our presenter is from the Portland office of HUD (Bureau of Housing and Urban Development) whose office plays the role of the investigator for local allegations of housing discrimination.
Download the class schedule HERE
