Certified Apartment Manager (CAM)

•     Occupancy Rates
•     Closing Ratios
•     Resident Satisfaction and Retention
•     Apartment Turnover Management
•     Service Request Fulfillment
•     Energy Efficiencies
•     Preventive Maintenance Management
•     Development of Team Members
•     Employee Retention
•     Contractor and Vendor Management
•     Revenue Management
•     Income and Expense Control and Management of Cash Flow
•     Budgeting and Monitoring Financial Performance to Achieve Owner's Investment Goals
•     Net Operating Income

CAM candidates must complete the following requirements to obtain the CAM designation:

• A minimum of 12 months of onsite property management experience
• Successfully complete CAM coursework (which totals 56 ½ hours)
• Meet all examination requirements within 6 months of declaring candidacy for CAM

Take this CAM Self-Assessment tool to see whether you are ready for CAM.

The CAM exam is taken in two parts in a total of four hours.
Part One: 115 questions timed for two hours.
Part Two: 75 questions timed for two hours.

The CAM designation requires annual renewal. Submission of both annual CAM dues of $100 and documentation of six hours of continuing education credit should be submitted to NAA to complete the annual CAM renewal. Find online submission and renewal information at http://www.naahq.org/