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Leasing Masterclass

Suit up! It's time to lease like a superhero!

Monday, November 9, 2026 at 8:00 AM (PST) to Tuesday, November 10, 2026 at 12:30 PM (PST)

Event Details

Suit Up! It's Time to Lease Like a Superhero!

Great leasing professionals don't just fill apartments. They solve problems, build relationships, navigate challenges, and create exceptional resident experiences every day. That's what makes them superheroes in our industry.

Join us for this interactive two day Leasing Masterclass designed to help leasing professionals strengthen essential skills, boost confidence, and master the art of turning prospects into residents. Through expert instruction, hands-on activities, and real-world role-playing scenarios, you'll gain practical tools you can put to work immediately.

Day 1: Build Your Foundation

Amy Bertrand: Fair Housing Learn the rules every leasing superhero must know to protect themselves, their residents, and their communities.

Shawntel Campbell: Professionalism & Customer Interactions Develop the communication, confidence, and professionalism needed to create positive experiences and handle challenging situations.

Day 2: Master the Resident Experience

Ericka Hargis: Creating Exceptional Resident Experiences Explore office fundamentals, relationship building, customer service strategies, and move-in gift ideas that help create loyal residents and lasting impressions.

Brandy Guthery: Leasing Fundamentals & Closing Techniques Put everything you've learned into action as you master phone skills, guest cards, objection handling, and closing techniques.

Why Attend?

  • Strengthen Fair Housing knowledge and compliance
  • Improve communication and customer service skills
  • Build confidence handling prospects and residents
  • Practice real leasing situations in a supportive environment
  • Learn from respected industry leaders
  • Walk away with techniques you can use immediately

Whether you're new to leasing or looking to sharpen your skills, this action-packed masterclass will help you develop the tools, confidence, and professionalism needed to become the leasing superhero your community needs.

Cape optional. Confidence required.


Pricing

Members: $199
Non-Members: $299
Sponsorship: $300


Event Sponsors:


CEU Credit

As an approved OREA provider, this program may be applied for 8.0 CEUs towards your real estate license renewal or your NAA credential. 


Contact

Ericka Hargis, Education Coordinator

Content Leaders: 
  Amy Bertrand, Director of Training & Development   Shawntel Campbell, Area Manager
    Brandy Guthery, Sr Portfolio Manager   Ericka Hargis, CAM, NAAEI Facilitator