National Apartment Association

You'll learn about:
- Processing work orders correctly in a timely fashion, and to residents' satisfaction
- Electrical services and repairs
- HVAC services and repairs
- Painting services
- Construction services and repairs
- Mechanical services and repairs
- Appliance services and repairs
- Lock and key services and repairs
- Customer service and performing maintenance tasks according to company policy and procedures
- Minimizing personal and property damage while safely performing maintenance activities
- Fair housing regulation compliance
- Environmental responsibility and regulatory compliance
- Reporting and documentation of maintenance activities in compliance with company policy and regulation
- Curb appeal, property inspection, and daily maintenance
- Established procedures for maintaining recreational facilities and common areas
- Implementation of a preventive maintenance schedule
- Repair and replacement decisions
- Professional behavior patterns, communication skills, and appearance
- Clear and respectful communication with residents, team members, and contractors.
Requirements:
- To obtain the CAMT credential, candidates must complete the following:
- Minimum of 12 months of apartment or rental housing maintenance experience.
- If the candidate has not met this experience requirement before enrolling in the program, they will be eligible to earn the Provisional CAMT.
- Once the Provisional CAMT is earned, the credential holder has two years from the date the Provisional CAMT was earned to meet the twelve-months experience requirement and upgrade to the full CAMT credential. If the credential holder fails to submit the application in PACE and meet all requirements to upgrade to the full CAMT within the two-year window, they will be required to take the course and pass the exam again. The Provisional CAMT will expire after two years.
- To upgrade from the Provisional CAMT to the full CAMT, follow these instructions.
- Successful completion of all CAMT classroom and online coursework.
- Pass the examination.