NAA Virtual Certified Apartment Manager (CAM) Course

If you have been waiting for your chance to get the CAM designation through NAA, the wait is over! 

This will be a five day course with an 1-day orientation.

Orientation:

Friday, March 20th, TIME - TBD

CAM Classes:

Monday thru Friday, March 23rd - March 27th  8:00 am- 3:00 pm 

WHAT YOU’LL LEARN ABOUT:

• Occupancy rates
• Comprehensive marketing plans
• Sales team management and product readiness
• Equitable treatment of current and potential
  residents
• Resident retention and maintaining a positive
  company image
• Communicating with residents
• Customer service and issue resolution
• Enforcing company policy and complying with laws
  and regulations
• Property inspections
• Preventive maintenance programs
• Service request process
• Apartment turnover
• Working with contractors and vendors
• Recruiting high-caliber employees
• Employee orientation and training
• Employee evaluation
• Employment regulations and record keeping
• Analyzing the property’s financial operations and
  taking corrective actions for underperformance
• Monitoring property performance to achieve the
  owner’s investment goals
• Accounting principles and practices
• Maximizing net operating income
• Reporting property performance accurately

A few things to note:

• Classes will be conducted via zoom and it will be required to be on camera for the entirety of the class time to qualify for the attendance credit.

• This is an intense course that will require your undivided attention and a quiet environment, study/review time may be required outside of class time.

• The study materials will be provided in the form of an e-book. When registering please provide a unique email address (NOT manager@genericproperty.com) You will receive instructions to download and the ability to print ONE copy of the e-book if you choose.