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NAA Virtual CAM (Certified Apartment Manager) Course *Fast Track*

Live Virtual CAM Credential Course

Thursday, March 18, 2027 at 9:00 AM (PDT) to Friday, March 26, 2027 at 3:00 PM (PDT)

Join Us Virtually

20 Seats Remaining

Event Details

If you have been waiting for your chance to get the CAM designation through NAA, the wait is over! 

This will be a five-day course with a 1-day orientation.

Orientation:

Thursday, March 18th  TIME - TBD Pacific Time

CAM Classes:

Monday thru Friday, March 22nd - March 26th  8:00 am- 3:00 pm 

WHAT YOU’LL LEARN ABOUT:

  • Occupancy rates
  • Comprehensive marketing plans
  • Sales team management and product readiness
  • Equitable treatment of current and potential
    residents
  • Resident retention and maintaining a positive
    company image
  • Communicating with residents
  • Customer service and issue resolution
  • Enforcing company policy and complying with laws
    and regulations
  • Property inspections
  • Preventive maintenance programs
  • Service request process
  • Apartment turnover
  • Working with contractors and vendors
  • Recruiting high-caliber employees
  • Employee orientation and training
  • Employee evaluation
  • Employment regulations and record keeping
  • Analyzing the property’s financial operations and
    taking corrective actions for underperformance
  • Monitoring property performance to achieve the
    owner’s investment goals
  • Accounting principles and practices
  • Maximizing net operating income
  • Reporting property performance accurately

A few things to note:

  • Classes will be conducted via zoom and it will be required to be on camera for the entirety of the class time to qualify for the attendance credit.

  • This is an intense course that will require your undivided attention and a quiet environment, study/review time may be required outside of class time.

  • The study materials will be provided in the form of an e-book. When registering please provide a unique email address (NOT manager@genericproperty.com) You will receive instructions to download and the ability to print ONE copy of the e-book if you choose.

Go to NAA Website for More Information


Agenda

March 18
9:00 AM - 11:00 AM Orientation
March 22
8:00 AM - 3:00 PM Day 1 Industry Essentials & Property Maintenance
March 23
8:00 AM - 3:00 PM Day 2 Legal Responsibilities & Risk Management
March 24
8:00 AM - 3:00 PM Day 3 Investment Management
March 25
8:00 AM - 3:00 PM Day 4 Marketing & Managing Teams
March 26
8:00 AM - 3:00 PM Day 5 Managing Teams & Leading People
Content Leader: 

Your NOI Coach is Rich George, a successful business owner and published author that has over 30 years of business experience. Rich brings a no-nonsense approach to strategic planning and a passion for building cultures. Read More


Requirements for achievement of the CAM credential include:

a. One year of experience in the apartment industry
b. Completion of eight courses
c. Passing grade on the CAM exam
e. Completion of all components within a six-month candidacy period
Maintenance of the CAM credential requires payment of $100.00 in annual dues and documentation of eight continuing education credits (CECs) earned during the preceding year.

Contact

Ericka Hargis, Education Coordinator