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Virtual (CAPS) Certified Apartment Portfolio Supervisor Course

Multifamily NW Welcomes NOI Coach and ApartMentor, Rich George

Monday, February 9, 2026 at 8:00 AM (PST) to Friday, February 13, 2026 at 3:00 PM (PST)
20 Seats Remaining

Event Details

If you have been waiting for your chance to get the CAPS designation through NAA, the wait is over! 

Agenda


YOU’LL LEARN ABOUT:

  • Achieving ethical excellence
  • Understanding the management agreement and creating an owner’s report
  • Stakeholder relations with residents, communities, and municipalities
  • Mortgage financing
  • Overseeing the budget process across a portfolio
  • Measuring portfolio performance and property valuation
  • Investigating and troubleshooting an under-performing property
  • Property acquisition and due diligence
  • Market analysis and property inspections
  • Operational and financial analysis inspections
  • Property development feasibility analysis
  • Investment strategies, including renovation, disposition, and refinancing
  • Key content for the owner/company due diligence report
    Talent development and management throughout the employee cycle
  • Managing staff during property sales or purchase
  • Contemporary issues, including occupancy, emotional support animals, hoarding, criminal background checks, RUBS, cyber security, and music licensing

A few things to note:

  • classes will be conducted via zoom and it will be required to be on camera for the entirety of the class time to qualify for the attendance credit

  • This is an intense course that will require your undivided attention and a quiet environment, study/review time may be required outside of class time

  • The study materials will be provided in the form of an e-book. When registering please provide a unique email address (NOT manager@genericproperty.com) You will receive instructions to download and the ability to print ONE copy of the e-book if you choose

Requirements:

To obtain the CAPS credential, candidates must complete the following:

  • Minimum of 24 months employment as a multi-site supervisor or be either a CAM, ARM or RAM credential holder in good standing.
  • Successful completion of all CAPS course work (totaling 40 hours)
  • Meet all examination standards within six (6) months of declaring candidacy