Webinar: Fair Housing for Leasing

The Leasing Professional’s Guide to Fair Housing Done Right

Navigating Fair Housing responsibilities is a critical part of every leasing professional’s role. From marketing and responding to inquiries to touring the community and providing ongoing customer service, every interaction with prospects and residents must be handled with care, consistency, and compliance. Even well-intended comments, advertising language, or assumptions can unintentionally create Fair Housing concerns.

This education event provides leasing professionals with a practical guide to understanding and applying Fair Housing principles throughout the entire leasing journey. Participants will explore real-world scenarios, learn to communicate confidently with prospects, and discover best practices to protect both the individual and the community they represent. Walk away with the knowledge and tools needed to deliver excellent service while ensuring every prospect and resident is treated fairly and consistently.

Key Takeaways

• Understand the fundamentals of Fair Housing and the responsibilities of leasing professionals
• Learn best practices for compliant marketing, prospect communication, and community tours
• Identify common leasing situations that can create Fair Housing risks and how to respond appropriately
• Develop strategies to provide consistent, inclusive customer service that protects both residents and your property

Pricing

Members: $95
Non-Members: $135.00
Sponsorship: $300