Webinar: Say it so it sticks. Leadership through clear communication and expectations

Friday, June 26, 2026

10:00 AM - 11:00 AM (PDT)

Zoom Meeting

Event Details

Say It So It Sticks: Leadership Through Clear Communication & Expectations

Most performance issues aren’t motivation problems—they’re clarity problems.

This leadership-focused training helps managers and team leaders communicate expectations in a way that actually lands. Attendees will learn how to eliminate ambiguity, reduce rework and frustration, and create alignment across their teams.

Using a practical framework, this class focuses on how to clearly communicate what needs to be done, by when, what success looks like, and why it matters. The result is stronger accountability, improved performance, and more confident, capable teams.

Pricing

Members: $55.00
Non-Members: $100.00
Sponsorship: $300

Content Leaders:

Amy Bertrand, is a seasoned property management professional, educator, and consultant with over 14 years of industry experience. She serves as the Director of Training & Development at Stratum, where she designs and delivers training programs that support operational excellence, leadership growth, and team performance. Amy is also the owner of Bertrand Consulting, providing customized training and consulting services for property management professionals and organizations.
With a DEI Certificate from Cornell University, Amy is passionate about inclusive housing and equitable practices within the rental housing industry. Her teaching style emphasizes clarity, real-world application, and a “lead with the why” approach—empowering professionals to make confident, informed decisions in an increasingly complex regulatory environment.

Event Sponsor

CEU Credit

As an approved OREA provider, this program may be applied for 1 CEU towards your real estate license renewal or your NAA credential.

Contact

Ericka Hargis, Education Coordinator