Webinar: Utility Billing Bill-Back Training

Help filling out that utility billing form is here!

Thursday, May 7, 2026

1:00 PM - 2:00 PM (PDT)

Zoom Webinar

Event Details

Utility Billing Bill-Back Training

This class is designed to help property management professionals confidently navigate the Utility Bill-Back Addendum (UBBA) and the utility section of the Rental Agreement. With recent updates to forms and increasing complexity around utility billing, it’s more important than ever to ensure these sections are completed accurately and compliantly.

Participants will walk through how to properly complete the forms step-by-step, including when the addendum is required, how to structure different billing methods (Flat Fee, RUBS, and Submetering), and how to clearly describe utility billing practices.

This session focuses on practical application—giving attendees the tools and clarity needed to implement immediately.

Pricing

Members: $55
Non-Members: $100.00
Sponsorship: $300

Content Leaders:

Amy Bertrand, is a seasoned property management professional, educator, and consultant with over ten years of industry experience. She serves as the Director of Training & Development at Stratum, where she designs and delivers training programs that support operational excellence, leadership growth, and team performance. Amy is also the owner of Bertrand Consulting, providing customized training and consulting services for property management professionals and organizations.

With a DEI Certificate from Cornell University, Amy is passionate about inclusive housing and equitable practices within the rental housing industry. Her teaching style emphasizes clarity, real-world application, and a “lead with the why” approach—empowering professionals to make confident, informed decisions in an increasingly complex regulatory environment.

Event Sponsor

CEU Credit

As an approved OREA provider, this program may be applied for 1 CEU towards your real estate license renewal or your NAA credential.

Contact

Ericka Hargis, Education Coordinator