Utility Billing Bill-Back Training

Utility Billing Bill-Back Training (On-Demand)

Gain the confidence to navigate utility billing requirements with this on-demand training focused on the Utility Bill-Back Addendum (UBBA) and the utility section of the Rental Agreement.

With recent updates to Multifamily NW forms and increasing complexity around utility billing practices, this recorded session walks you through how to complete these sections accurately and compliantly. You’ll learn when the addendum is required, how to structure different billing methods (Flat Fee, RUBS, and Submetering), and how to clearly communicate your utility billing practices.

Led by Amy Bertrand, this session goes beyond theory—featuring real-world scenarios and questions workshopped live with attendees. Amy shares practical insight and guidance you can apply immediately to your properties and processes.

What you’ll gain:

• Step-by-step guidance on completing UBBA and utility sections
• Clarity on billing methods and when to use each
• Real examples and practical applications from live attendee discussions
• Tools to reduce risk and improve compliance

This on-demand session is ideal for anyone responsible for lease documentation or utility billing who wants clear, actionable guidance they can put into practice right away.