Webinar: Offering Customer Service in a Fair Housing World
Multifamily NW Welcomes Glenda Moyer, FHCO
Zoom Webinar
Event Details
Have you ever been put in a position to accommodate a residents request and you really want to help, but feel it would put you in a position to do it for everyone? Glenda will address this situation and more in this informative webinar to help you make those decisions a little easier. Let's find a way to say yes and help people feel at home while also staying in line with all fair housing laws.
This class addresses fair housing issues for site staff including leasing, management, and maintenance teams, as well as vendors and real estate owners.
1.5 CEU
Multifamily NW Welcomes: Glenda Moyer, Fair Housing Council of Oregon
COURSE MATERIALS DISCLAIMER
The content, information, opinions, and viewpoints contained in these educational materials and the information contained in the instructor’s presentation (collectively the “Course Materials”) are those of the authors, contributors and/or instructors of such materials. While Multifamily NW (“MFNW”) takes reasonable care to screen the credentials of the instructors, authors and contributors, MFNW MAKES NO WARRANTY, EXPRESSED OR IMPLIED, as to the completeness or accuracy of the Course Materials. Persons who attend MFNW classes and/or read the Course Materials (“Users”), use the Course Materials at their own risk, and MFNW shall not be responsible for any errors, omissions, or inaccuracies in the Course Materials, whether arising through negligence, oversight, or otherwise. Also, laws change and MFNW has no duty to update the Course Materials. Reliance on the Course Materials is strictly at your own risk. The Course Materials are general in nature and not intended as legal advice. Even if specific fact situations are discussed in the Course Materials, and even if the instructor is an attorney, Users must retain their own legal counsel if they desire legal advice. MFNW specifically disclaims any warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose. The Course Materials are provided “AS IS” and it is the User’s job to evaluate the accuracy of any information contained therein. If a User is a property management professional, you should rely on your professional judgment in evaluating any and all Course Materials, and confirm the information contained in the Course Materials with other sources and your own legal counsel before undertaking any actions based on it. If you are not a management professional, you should evaluate the information together with your professional advisors.
Multifamily NW reserves the right to refuse registration/admittance to non-members.
For More Information:
Multifamily NW Welcomes
Glenda Moyer,
Fair Housing Council of Oregon
Glenda Moyer is the Eastern Oregon Education and Outreach Coordinator and responds to the Housing Providers and Landlord Hotline for the Fair Housing Council of Oregon. She attended Eastern Oregon University where she obtained a Bachelor of Science degree in Sociology/Anthropology with an emphasis in social welfare and criminology. Glenda has spent 19 years working with people who have barriers that limit their access to obtaining safe and affordable housing. She understands the importance of equal access to housing and how vital housing is to stabilize those who have barriers. Glenda hosts the FHCO Eastern Oregon Community Advisory Group and is a board member for Stepping Stones Alliance.