Webinar: HR Answers - Conflict Resolution Techniques
Multifamily NW Welcomes:Deborah Jeffries. HR Answers (3041)
Join Us Virtually
Event Details
Every month HR Answers provides programming written specifically for Multifamily NW members.
This month's round table zoom meeting will focus on the Conflict Resolution, guided by Deborah Jeffries. This training will equip you with essential techniques to transform workplace disagreements into opportunities for growth, focusing on active listening, managing emotions, and finding mutual solutions through strategies like separating people from problems, focusing on interests over positions, and fostering open dialogue, ultimately boosting productivity, strengthening teams, and creating a more positive environment.
Participants will learn about:
· Thomas Killimann Conflict Mode
· The 5 Why Method
· The Importance of Body Language, Active Listening and Managing Your Emotions
· The Interest Based Negotiation Concept; and the
· Key Ingredient in Why conflict Happens in the First Place
This training isn't just about avoiding fights; it's about building better relationships and achieving better outcomes by handling conflict constructively, ensuring everyone feels heard and valued.
Pricing
Members: $55
Non-Members: $100
Sponsorship: $300
Content Leader:
Deborah Jeffries, SHRM-CP, PHR, CPC, is Vice President and Senior Trainer at HR Answers, Inc. With over 40 years in Human Resources, she specializes in employee relations, compliance, recruitment, and training. Deborah partners with organizations to improve workplace culture, communication, and leadership. Her engaging training covers harassment prevention, diversity, inclusion, employee retention, and supervisory success. Deborah also has experience in education, marketing, sales, manufacturing, and hospitality. She holds a B.S. in Psychology from Willamette University and has taught at several universities, preparing HR professionals and business leaders for SHRM certification. A dedicated SHRM member, Deborah is known for her passion for people, accessible facilitation style, and commitment to organizational success.
Event Sponsor
CEU Credit
As an approved OREA provider, this program may be applied for 1 CEU towards your real estate license renewal or your NAA credential.
Contact
Ericka Hargis, Education Coordinator