Strengthening Front Line Skills for Maintenance

This class might be the most important course you ever send your maintenance staff to.  

The number one reason a resident chooses not to renew a lease and moves out is  poor maintenance. Residents pay their rent every month with a certain expectation of good customer service and a high level of professionalism. The primary staff that residents will interact with will frequently be the maintenance or service team. This course will help teach them to give the best level of service possible.

3.0 CEU 

Multifamily NW Welcomes: Zach Howell, Principal, B.E.A.R Consulting Services

COURSE MATERIALS DISCLAIMER
The content, information, opinions, and viewpoints contained in these educational materials and the information contained in the instructor’s presentation (collectively the “Course Materials”) are those of the authors, contributors and/or instructors of such materials. While Multifamily NW (“MFNW”) takes reasonable care to screen the credentials of the instructors, authors and contributors, MFNW MAKES NO WARRANTY, EXPRESSED OR IMPLIED, as to the completeness or accuracy of the Course Materials. Persons who attend MFNW classes and/or read the Course Materials (“Users”), use the Course Materials at their own risk, and MFNW shall not be responsible for any errors, omissions, or inaccuracies in the Course Materials, whether arising through negligence, oversight, or otherwise. Also, laws change and MFNW has no duty to update the Course Materials. Reliance on the Course Materials is strictly at your own risk. The Course Materials are general in nature and not intended as legal advice. Even if specific fact situations are discussed in the Course Materials, and even if the instructor is an attorney, Users must retain their own legal counsel if they desire legal advice. MFNW specifically disclaims any warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose. The Course Materials are provided “AS IS” and it is the User’s job to evaluate the accuracy of any information contained therein. If a User is a property management professional, you should rely on your professional judgment in evaluating any and all Course Materials, and confirm the information contained in the Course Materials with other sources and your own legal counsel before undertaking any actions based on it. If you are not a management professional, you should evaluate the information together with your professional advisors.

Multifamily NW reserves the right to refuse registration/admittance to non-members.