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Virtual CAM Course

Virtual CAM Course

Multifamily NW Welcomes NOI Coach and ApartMentor, Rich George

Monday, October 18, 2021 at 9:00 AM (PDT) to Thursday, October 28, 2021 at 12:30 PM (PDT)
8 Seats Remaining

Event Details

If you have been waiting for your chance to get the CAM desingnation through NAA, the wait is over! 

This opportunity will be spread over two weeks. 

  • Week 1, October 18th, 19th, 20th and 21st:

    • Monday 9am-11am (1.5 hour orientation session)

    • Tuesday - Thursday 8:30am - 12:30pm (4 hour sessions) 

  • Week 2, October 26th, 27th, and 28th:

    • Tuesday-Thursday 8:30am - 12:30PM  (4 hour sessions)

• Occupancy rates
• Comprehensive marketing plans
• Sales team management and product readiness
• Equitable treatment of current and potential
• Resident retention and maintaining a positive
company image
• Communicating with residents
• Customer service and issue resolution
• Enforcing company policy and complying with laws
and regulations
• Property inspections
• Preventive maintenance programs
• Service request process
• Apartment turnover
• Working with contractors and vendors
• Recruiting high-caliber employees
• Employee orientation and training
• Employee evaluation
• Employment regulations and record keeping
• Analyzing the property’s financial operations and
taking corrective actions for underperformance
• Monitoring property performance to achieve the
owner’s investment goals
• Accounting principles and practices
• Maximizing net operating income
• Reporting property performance accurately

For More Information:

Ericka Hargis
Ericka Hargis
Education Coordinator MFNW

A few things to note:

  • classes will be conducted via zoom and it will be required to be on camera for the entirety of the class time to qualify for the attendance credit

  • This is an intense course that will require your undivided attention and a quiet environment, study/review time may be required outside of class time

  • The study materials will be provided in the form of an e-book. When registering please provide a unique email address (NOT You will receive instructions to download and the ability to print ONE copy of the e-book if you choose

Requirements for achievement of the CAM credential include:
a. One year of experience in the apartment industry
b. Completion of eight courses
c. Passing grade on the CAM exam
e. Completion of all components within a six-month candidacy period
Maintenance of the CAM credential requires payment of $100.00 in annual dues and
documentation of eight continuing education credits (CECs) earned during the preceding year