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Virtual CAPS Course

Virtual CAPS Course

Multifamily NW Welcomes NOI Coach and ApartMentor, Rich George

Monday, March 14, 2022 at 9:30 AM (PDT) to Friday, March 18, 2022 at 2:30 PM (PDT)

Zoom Meeting

12 Seats Remaining

Event Details

If you have been waiting for your chance to get the CAPS designation through NAA, the wait is over! 


March 14th 12pm-2pm Orientation

March 15th thru the 18th Zoom meeting 9:30am to 2:30pm

This opportunity will be an excelerated course over 4 days and is for Multisite managers.

• Achieving ethical excellence
• Understanding the management agreement and creating an owner’s report
• Stakeholder relations with residents, communities, and municipalities
• Mortgage financing
• Overseeing the budget process across a portfolio
• Measuring portfolio performance and property valuation
• Investigating and troubleshooting an underperforming property
• Property acquisition and due diligence
• Market analysis and property inspections
• Operational and financial analysis inspections
• Property development feasibility analysis
• Investment strategies, including renovation, disposition, and refinancing
• Key content for the owner/company due diligence report
• Talent development and management throughout the employee cycle
• Managing staff during property sales or purchase
• Contemporary issues, including occupancy, emotional support animals, hoarding, criminal background checks, RUBS, cybersecurity, and music licensing

For More Information:

Ericka Hargis
Ericka Hargis
Education Coordinator MFNW

A few things to note:

  • classes will be conducted via zoom and it will be required to be on camera for the entirety of the class time to qualify for the attendance credit

  • This is an intense course that will require your undivided attention and a quiet environment, study/review time may be required outside of class time

  • The study materials will be provided in the form of an e-book. When registering please provide a unique email address (NOT You will receive instructions to download and the ability to print ONE copy of the e-book if you choose


To obtain the CAPS credential, candidates must complete the following:

  • Minimum of 24 months employment as a multi-site supervisor or be either a CAM, ARM or RAM credential holder in good standing.
  • Successful completion of all CAPS course work (totaling 40 hours)
  • Meet all examination standards within six (6) months of declaring candidacy