Managing residential properties is a demanding job in the best of times. Housing is a system of inter-relationships, making conflict inevitable. In this time when the most common roots of conflict, including fear and stress are increased for all of us, learning ways to effectively intervene, engage with and resolve conflict to de-escalate it, ease tensions, and calm nerves to find reasonable and workable solutions is more important than ever. Learn to confidently and compassionately embrace conflict to support stable, healthy communities for all of us. Also, learn to identify when and how to seek outside resources and help.
Multifamily NW Welcomes: Mary Hennessy from Conflict Intervention Service in Housing. Mary has over 25 years of experience in housing operations and community development and is a mediator specializing in residential housing related conflict engagement and dispute resolution.
COURSE MATERIALS DISCLAIMER
The content, information, opinions, and viewpoints contained in these educational materials and the information contained in the instructor’s presentation (collectively the “Course Materials”) are those of the authors, contributors and/or instructors of such materials. While Multifamily NW (“MFNW”) takes reasonable care to screen the credentials of the instructors, authors and contributors, MFNW MAKES NO WARRANTY, EXPRESSED OR IMPLIED, as to the completeness or accuracy of the Course Materials. Persons who attend MFNW classes and/or read the Course Materials (“Users”), use the Course Materials at their own risk, and MFNW shall not be responsible for any errors, omissions, or inaccuracies in the Course Materials, whether arising through negligence, oversight, or otherwise. Also, laws change and MFNW has no duty to update the Course Materials. Reliance on the Course Materials is strictly at your own risk. The Course Materials are general in nature and not intended as legal advice. Even if specific fact situations are discussed in the Course Materials, and even if the instructor is an attorney, Users must retain their own legal counsel if they desire legal advice. MFNW specifically disclaims any warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose. The Course Materials are provided “AS IS” and it is the User’s job to evaluate the accuracy of any information contained therein. If a User is a property management professional, you should rely on your professional judgment in evaluating any and all Course Materials, and confirm the information contained in the Course Materials with other sources and your own legal counsel before undertaking any actions based on it. If you are not a management professional, you should evaluate the information together with your professional advisors.
Multifamily NW reserves the right to refuse registration/admittance to non-members.